Salesforce Consulting Services

Bringing efficiency and effectiveness to Sales, Marketing and Customer Service teams

For Marketing Teams:

Meet the unified marketing platform to know consumers, engage them, and personalize their experience.

  • Do you need a better way to track leads?
  • Do you need a way to track marketing ROI?
  • Do you need a more efficient way for telesales and up-selling?

For Sales Teams:

Turn more contacts into long-term customers with a deeper, more personal approach to sales.

  • Do you need better pipeline visibility?
  • Is it difficult to quantify why deals are lost to key competitors?
  • Do Marketing Unable to track forecasted revenue from all profit centers?
  • Do you need to be able to identify top performers in every team?
  • Do you lose prospects because of a lack of follow-ups?

For Customer Service Teams:

Build lasting relationships by providing personalized, intelligent support with Service Cloud.

  • Do you need to increase customer satisfaction? first contact resolution?
  • Do you need to increase Customer Support productivity?
  • Do you need to automate support tasks?
  • Do you need to offer Omni-channel support services; receive support calls on customer’s preferred channel phone, SMS, email, web, social media such as twitter, facebook?
  • Do you need to prioritize calls based on value?
  • Do you need to track SLA compliance for various kinds of support levels?
  • Do you want to automatically route the caller to the right agent or department?

If you answer yes to any of these questions, you are in the right place.

Kemisoft offers consulting services for Salesforce Sales Cloud, Service Cloud, and Salesforce Customer Community.

Our team is Salesforce Certified