The Platform Pillar

Salesforce consulting services: every cloud, one accountable partner

Since 2017, one practice has run through everything we do: implement the platform properly, integrate it honestly, and leave every org cheaper to change than we found it. This page is the whole practice — services, clouds, and industries — in one place, with the client names to back each claim.

Salesforce consulting services, Salesforce development, and implementation — delivered by the same senior bench, end to end.

The services, end to end

What We Do
Illustration: what a Salesforce consulting partner does

Implementation

New clouds stood up right: requirements from real process observation, configuration over customization, and go-lives that hold. The discipline is KITE™; the proof is a 5.0★ review record.

Development

Apex and Lightning Web Components where code belongs, Flow where it doesn't — written by a team that ships its own AppExchange products and lives with the consequences of its patterns.

Integration & MuleSoft

CRM–ERP–billing sync that finance can reconcile, MuleSoft and Open API architecture, and error handling designed for the day something breaks — because that day comes.

Quickstarts

Fixed-scope, weeks-not-months launches for teams that need the fundamentals fast — scoped so the quickstart is a foundation, not technical debt with a ribbon on it.

Managed services

Buckets of certified hours, burned down transparently: enhancements, admin support, release readiness, and the standing backlog that keeps an org improving between projects. Clients keep renewing them — that's the review quote.

Assessments

The evidence-first entry point: the Salesforce Health Assessment — ten areas, color-coded findings, a sequenced roadmap — before anyone commits to anything.

Cloud practices, with receipts

Platform Depth

Every practice below names its clients because every claim on this site is a real engagement. Salesforce renamed most of these around Agentforce 360 in late 2025 — same platforms, agents added; the agent layer has its own pillar.

Agentforce 360 product wheel around Data 360
The portfolio, as Salesforce draws it: every practice below maps onto this wheel — image © Salesforce, branding unaltered. Source: salesforce.com.

Sales Cloud

Pipeline, forecasting, and rep experience — delivered at Shift4, Stryker, MongoDB, Targus, and Command Alkon. Clean stages and honest forecasts before any AI touches them.

Service Cloud

Case lifecycle, omni-channel routing, knowledge, and SLAs — certified since 2019, delivered from PosiGen to ValueLaw, and the foundation for every deflection agent we ship.

Field Service

Territories, work types, scheduling policies, and the mobile experience technicians actually adopt — a 12-month energy-sector program behind the practice, and the UAT-quality review to show for it.

Revenue Cloud & CPQ + migration offer

Quote-to-cash architecture at Cummins, ATCO, MongoDB, and Palo Alto Networks; RCA, CPQ Specialist, and Industries CPQ certified. Legacy CPQ orgs: our migration offer sequences the move to Agentforce Revenue Management around your renewal calendar — catalog modeling first, cutover second.

Data Cloud

Unified profiles, zero-copy architecture, and the grounding layer agents stand on. Data Cloud certified — and ruthless about the data quality underneath it.

Marketing Cloud

Segmentation, journeys, and engagement measured past the open rate — increasingly agent-assisted, always deliverability-conscious.

Commerce Cloud

Salesforce-native commerce, including the StoreConnect partnership for organizations that want storefront and CRM on one platform.

Experience Cloud

Portals customers love and guest-user configurations attackers can't exploit — both, not either. The security half is a named track in our assessment.

Industries (Vlocity) CPQ

Bell Canada-scale rating and enterprise product models — certified Industries CPQ developers who've lived inside telecom pricing.

Industry practices

Who We Serve
Horus in a graduation cap

Higher education

Education Cloud and EDA: account models, SIS integration, FERPA-conscious access, and the admissions-to-advancement journey — current architecture work at the University of British Columbia. AI on campus has its own playbook: recruitment agents, financial-aid deflection, advising support — designed FERPA-first.

Horus smiling

Nonprofits

NPSP and Nonprofit Cloud: constituent data, gift processing, and reporting boards can read — anchored by the NAACP program that won the 2022 Nintex Solution Innovation Award, and an honest answer on the NPSP-to-NPC question.

Horus with documents

Government & public sector

Government runs on documents, and we automate them — Ohio Secretary of State, NYC Housing Authority. Process rigor, audit trails, and accessibility taken seriously.

Horus holding a shield

Financial services

FSC householding that matches reality and least privilege you can prove — Shift4 Payments, Big I New York, Alitis, OTIP RAEO, CSC Leasing, Amur. Advisors get speed; compliance gets evidence.

Horus presents Agentforce use cases in higher education
Horus on campus: the higher-ed agent playbook
Horus presents government and public-sector Salesforce patterns
Public sector: documents, audit trails, trust
Horus presents nonprofit Salesforce patterns
Nonprofits: lean teams, mission-first automation

Headquartered in Edmonton — Canadian data-residency expertise, delivery coast to coast, and cross-border programs into the US daily.

Salesforce Data 360 zero-copy architecture connecting lakes, warehouses, and apps into Customer 360
The data foundation under every practice above: Data 360 zero-copy, as Salesforce presents it — image © Salesforce, branding unaltered. Source: salesforce.com.

Frequently asked questions

FAQ
Which Salesforce clouds does Kemisoft implement?

Sales, Service, Field Service, Revenue (CPQ/RCA), Marketing, Commerce, Data Cloud, Experience Cloud, Education Cloud, Nonprofit Cloud, Financial Services Cloud, and Industries (Vlocity) CPQ — with certifications and named client engagements in each practice area.

Does Kemisoft work with existing implementations or only new ones?

Both. Roughly half our work is rescuing, extending, or modernizing orgs other partners built — usually starting with a Health Assessment so decisions are made on evidence.

Where does Kemisoft deliver?

Across Canada and the United States from Edmonton, Alberta — with Canadian data-residency expertise and delivery experience from UBC to the NAACP to Cummins.

Horus, the Kemisoft falcon mascot

We build on Salesforce

Horus said it best — holding the sign himself. Nine years, every cloud, one accountable partner, and a review record we'd put against anyone's.

Book an AI Strategy Workshop

Horus™ is the Kemisoft falcon — named for the sky-eyed guardian of ancient Kemet.

One partner, accountable for all of it

Start with a workshop or an assessment — either way, you meet the architect who’d deliver the work.

Talk to the Architect