Which installed packages and integrations must work with Agentforce Nonprofit — and has each vendor confirmed it?

Salesforce’s mapping is thorough about NPSP and silent about everything around it — the payment processor, the marketing platform, the volunteer tool, the data warehouse sync someone set up in 2019. Each of those reads or writes donor and gift records through objects and fields that change in the migration, and metadata alone cannot tell you which records an app actually touches at runtime. That is why this decision is really an inventory with owners: every installed package and connected app, each with a named person who asks its vendor the one question that matters — “does this work with Agentforce Nonprofit, and what is the path if not?”

The answers sort cleanly into keep-and-confirm, replace, or retire — and “retire” is underused. A migration is the cheapest moment you will ever have to shed integrations nobody can explain. The unconfirmed remainder stays on the risk list, visibly, until a written answer arrives; and one special case can block the whole project: a payment processor confirmed incompatible with no approved transition is not a risk, it is a stop sign, because it intersects the recurring-giving decision. The final proof is empirical either way — every kept integration smoke-tested against the target org before cut-over, not after.

When Horus Eye assesses an NPSP org, this question is raised with the evidence the scan saw — the record types, fields and settings behind it — its recommendation marked, and the reasons stated. Accept records the recommendation; Change opens the options. Recording an answer writes nothing to Salesforce: it is captured in the decision register, with who decided and when, and the migration plan, mappings and documents are kept consistent with what your organization actually decided. Horus Eye recommends; your organization decides.

• 1. Salesforce · Agentforce Nonprofit Migration Guide v2.0 (PDF) — The official guide this content follows: platform differences, migration recommendations, and how NPSP features map to Agentforce Nonprofit. ↩︎
• 2. Salesforce Help · Nonprofit Cloud Migration and Implementation Guides — Salesforce’s index of the migration, implementation, Fundraising and Program Management guides. ↩︎

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